Warning: Bad Shipping Deal Can Kill Your Internet Store

Here is a scary statistic as reported by USA Today: “More than 40% of people who abandoned their online shopping carts said they did so because of high shipping costs, according to a recent survey by the online payment company PayPal.” In other words, nearly half of all your customers — that you work to bring to your site, that you work to get a sale from — will dump you on the sole reason of the shipping charge. And that percentage is undoubtedly going to grow:

Increasingly — especially during the holiday period — consumers want free shipping, no strings attached. “While 25% of retailers offered no-strings free-shipping deals during the holidays five years ago, 57% say they’ll do so at some time this holiday season.”

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